Connecting Your Equipment
After adding or skipping the online car linking part, the app will prompt you to connect your home charger.
Note: While you can link both a compatible vehicle and a home charger to ev.energy, it is not required.
You only need one connected device to participate and earn incentives.
Additionally, connecting a home charger to ev.energy never requires a subscription fee.
Important: Platform Limitations for Charger Enrollments
Please be aware of the following requirements regarding home chargers:
One Charger Per Account: You can only connect one charger per ev.energy account. If you have two home c
Enrollment may take the form of up to two vehicles participating via telematics OR one networked Smart Charger.
Connect your compatible charger
You can proceed to connect your home charger to ensure your data is captured for incentives.
Recording Your Charging Sessions
To keep your account active, our system always requires a "placeholder" EV. Please do not delete your vehicle unless you have sold it or wish to leave the program entirely. Replace it with the new car details as soon aspossible.
Switching to Charger-Only Mode?
If you want to disconnect your online EV but stay in the program using your home charger, we’re here to help!
Please contact our support team at eversource-ma@ev.energy.
We will help you convert your "online" vehicle to an "offline" version so your charging sessions continue to track correctly.
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